Customer Service : Hammock World UK

Hammock World: Home of Luxurious Hammocks




Customer Service Your Satisfaction is our Peace of Mind Ordering We offer free delivery world wide. Orders are processed within 2 business days and are dispatched via DHL courier service. Expected delivery time to UK is 3-6 days. Security Safeguarding your financial and personal information is one of Hammock Worlds' most important priorities. Paypal offers safe online ordering with automated encrypted coding to scramble all your personal information. Your valuable details are protected by (SSL) coding with an encryption key length of 128 bits, which is the highest level of coding protection commercially available and this information is then stored on heavily guarded servers. To further shield your credit card and bank numbers, PayPal does not directly connect their firewall-protected servers to the internet. Hammock World has confidence in the technology used by PayPal to ensure the security of your valuable information. Hammock World is a 'PayPal Verified Member'. For information about 'Safe Ordering Online', please click on the following link - http://www.paypal.com/au/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/OnlineShoppingTips-outside For information about 'PayPal Buyer Protection', please click on the following link - http://pages.ebay.com.au/help/buy/paypal-buyer-protection.htm Privacy Policy All personal information supplied will remain the property of Hammock World and will not be supplied to another party. Emails are sent to customer / site visitors who register their interest with us to receive product information. All automated emails contain a link which can be used to unsubscribe from our data base. Links Links to other websites are provided for convenience only. Hammock World is not responsible for the content or privacy practices of websites we link to. Legal Info All products offered for sale by Hammock World have been prepared in accordance with New Zealand laws. As a customer, it is your responsibility to ensure that the product you intend purchasing is accepted by the laws of your country, before you purchase. All Hammock World products are governed by New Zealand laws and any dispute relating to any Hammock World product shall be referred to the New Zealand courts. Return Policy We know you will be 100% happy with your Hammock World purchase. However, in the event you are not 100% satisfied with your purchase, we offer a 30-day return policy. Simply return the item to us, in its' original condition and we will refund the cost of the product. We are unable to refund the return shipping cost. If the product was received damaged, defective or faulty and is being returned, then our policy will cover the return shipping cost which will be refunded. Integrity Hammock World puts Social and Environmental Justice at the very top of our Business Priority. We are also passionate about the 'dynamic' qualities and 'therapeutic' benefits our hammocks have to offer everybody, regardless of size or shape. We make every effort to source the best materials available for the manufacture of our 'All Weather' labeled products. Our commitment is to produce the highest quality outdoor hammock furniture available. We welcome all your comments, compliments and complaints, especially those which relate to product improvement. Happy Hammocking from the Team at Hammock World.